1.1       Graphical Views of Errors/Exceptions/Alerts (EEA)

1.2       Processing Time and Workflow Monitoring Metrics

1.3       Executive Management View

1.4       Process Owner View
1.5       Auditor View
1.6       Security View
1.7       Accounting/Finance View
1.8       IT/Network/Application Management View

1.9       Operations Manager View
1.10     Research View

2          Enterprise Workflow/Exception Handling Management

2.1       Error Reporting
2.2       Process Status Tracking During Resolution

3          Error/Control Deficiency Tracking and Resolution

3.1       Assignment System

3.2       Resolution Process Flow and Prioritization

3.3       Verification and Validation

3.4       Root Cause Analysis
3.5       Remediation
3.6       Exception Handling Status

4          Learning Component - Knowledge Repository - Best Practices

4.1       Adapting Rules
4.2       Expert System Self Tuning and Analysis
4.3       New Controls and Rules Workbench
4.4       Audit and Risk Management System Integration
4.5       ROI and TCO